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Privacy Policy of PRODEC PAINTERS

Last updated: 08 December 2024

Welcome to PRODEC PAINTERS, accessible at www.prodecpainters.co.uk. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for our services.

Who We Are

PRODEC PAINTERS provides professional painting and decorating services. Our website, hosted on Shopify Inc., is designed to inform you about our services and allow you to contact us directly. Shopify provides the online platform that powers our site and may process certain data on our behalf.

Information We Collect

We may collect and use the following types of information:

1. Personal Data

When you contact us via our website or email, we may collect:

  • Your name
  • Email address
  • Phone number
  • Any other information you choose to provide (e.g., service inquiries or addresses for quotes).

2. Usage Data

When you visit our website, we may collect information about your device and browsing behavior, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on the site

This information helps us improve your browsing experience.

3. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your browser that help us:

  • Track website performance and visitor behavior
  • Improve site functionality

You can disable cookies in your browser settings, but this may impact certain features of our website.

How We Use Your Data

We use your data for the following purposes:

  • To respond to your inquiries and provide quotes or service details.
  • To schedule or deliver painting and decorating services.
  • To improve and monitor our website’s functionality and user experience.
  • To notify you about updates to our services or policies.

We will never sell, rent, or share your data for marketing purposes.

Shopify as Our Hosting Platform

Our website is hosted on Shopify Inc. Shopify provides the online platform that enables us to manage our website and services. Shopify may process certain data (e.g., cookies, usage data) as part of its hosting and analytics services.

For more details, please review Shopify’s Privacy Policy.

Legal Basis for Data Processing (UK GDPR)

We process your personal data based on:

  • Consent: If you provide information through our contact form or email, you consent to us using it to respond to your inquiry.
  • Legitimate Interests: To operate and improve our website or services.

Your Data Protection Rights

Under UK data protection laws, you have the following rights:

  • Access: Request copies of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data in certain circumstances.
  • Restriction: Request that we limit the processing of your data.
  • Objection: Object to how we use your data.

To exercise your rights, contact us at info@prodecpainters.co.uk. We will respond within one month.

Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be noted by the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@prodecpainters.co.uk